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Coronavirus safety and cleanliness practices

We have been through a lot since we opened our business in 1965. Today, we, along with all of you, are facing a challenge like we’ve never seen before. On behalf of our over 1000 employees, please let me assure you that the Russ Darrow Group is committed to serve you in the utmost professional and safe manner. Your health, safety and well-being along with that of our employees and vendors is our top priority.

We are closely monitoring the outbreak of Coronavirus (COVID-19) and continuously assessing its potential impact on our operations. In an attempt to minimize the risk of the Coronavirus, the Russ Darrow Group team members are continuously sanitizing and deep cleaning all areas of the dealership. Hand sanitizer and wipes are available at all locations. Our janitorial crews have been instructed to be extra conscious about disinfecting hi-touch areas including door handles, counter tops and restrooms. We have implemented preventative policies for our employees to follow, including temporarily refraining from shaking hands.

In the event that you prefer not or are unable to visit our state of the art dealerships, please know that you can accomplish many of your necessary transactions by phone or online on our website, including but not limited to: service and sales appointment scheduling, vehicle build and/or search, trade-in appraisalfinance applications, payment calculator, etc. Alternatively, we can arrange vehicle pick up and drop off for service, test drives, rental, loaner and other applicable services. In short, we are here to serve you!

The Russ Darrow Group is committed to minimizing the spreading of the virus, protecting our customers and staff and to provide the highest levels of customer service as best as possible by being prudent and prepared. Thank you for your business!

In good health,

Mike Darrow
Russ Darrow Group

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