Customer Testimonials

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DealerRater Sep 17, 2024

Mike is a great salesman and knows how to get the job done I really appreciate all the support and help this is our second time around and if I can buy another car again I would

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Google Sep 16, 2024

I would like to thank Russ Darrow Nissan for there awesome service. Erin helped me get through the repair process and got me back on the road super fast. I would also like to thank the repair workers and other staff for their expertise. Thank you again Russ Darrow Nissan

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Google Sep 15, 2024

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Google Sep 14, 2024

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Google Sep 13, 2024

Efficient with repairs (low wait time) and very friendly staff!

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Google Sep 13, 2024

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Google Sep 12, 2024

Amazing Customer Services, helped and save me time of coming in to see what i wanted and did paperwork from home cause of my schedule.

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Google Sep 11, 2024

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Google Sep 11, 2024

Friendly courteous service. They discover potential problems needing attention and provide a time frame for the repair! Experience, comparable rates, and a smile keeps us returning.

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DealerRater Sep 11, 2024

Mike was very easy to work with and got me the price I wanted on my 2021 nissan rogue! He even took the time to show me some of the whistles on it after my purchase that I didnt know about! Thank you!!

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Google Sep 10, 2024

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DealerRater Sep 9, 2024

Mike was very helpful. He was fun to work with and make a stressful process very easy!!

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Google Sep 9, 2024

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Google Sep 9, 2024

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Google Sep 9, 2024

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DealerRater Sep 8, 2024

Helpful,pleasant and professional. This is the second time and will be back again for the next car

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DealerRater Sep 7, 2024

Professional service. Online pricing and all applicable taxes, etc confirmed prior to actually arriving at dealer made purchase convenient

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Google Sep 7, 2024

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DealerRater Sep 6, 2024

He was able to work well with me given my situation. He kept a smile on my family and I face. Great customer service!!

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Google Sep 6, 2024

William was the best. He made things really easy for us and was not the stereotypical pushy cars sales guy. Was super patient and made things very doable

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Google Sep 5, 2024

Aaron at Russ Darrow Nissan in the service department she is amazing. She’s always willing to help very accommodating wonderful personality always smiling always pleasant goes above and beyond. What a pleasure to have and I look forward to coming to have my car serviced every time because I know that she along with the staff Awesome and just a wonderful cheerful bunch

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Google Sep 4, 2024

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Google Sep 4, 2024

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Google Sep 4, 2024

When you go ask for Ken Davis! This guy was so great I wanted to buy the whole lot!😂

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Google Sep 3, 2024

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Google Sep 2, 2024

The best place to get a car and Service

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Google Sep 2, 2024

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Google Sep 1, 2024

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Google Aug 31, 2024

I’ve never been to an establishment where even over the phone the customer service was definitely a 10/10 and it was even better when I was there in person I honestly whole heartedly wished I was gotten my car from here

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DealerRater Aug 31, 2024

Mike was very helpful and working with me to purchase a new car. I will be back soon with my family to work with him again. If you coming to Russ Darrow to get a new car. Go to Mike.

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Google Aug 31, 2024

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Google Aug 29, 2024

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Google Aug 28, 2024

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DealerRater Aug 28, 2024

Very nice man. Down to earth. Super informative about anything you should know about the car you may be looking at.

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Google Aug 28, 2024

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Google Aug 28, 2024

Friendly and knowledgeable. Solved the issue with my car quickly, professionally and for a reasonable price. Will continue to bring my Nissan to Russ Darrow Metro Nissan for service!

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Google Aug 27, 2024

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Google Aug 27, 2024

Everything was done in a timely manner and they were very respectful and professional

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Google Aug 26, 2024

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Google Aug 26, 2024

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Google Aug 26, 2024

Truck sounds completely different thank you so much

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Google Aug 25, 2024

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Google Aug 24, 2024

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Google Aug 24, 2024

Easy rim sxeding thru service time- very happy

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Google Aug 24, 2024

Great customer service! Thank you JP and Shaun for helping me out with my Rogue!

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Google Aug 23, 2024

Welcoming, informative, and satisfying.

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Google Aug 22, 2024

Really appreciate the verbal communication & passion behind the work. Thank you for the joyful experience

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Google Aug 22, 2024

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Google Aug 20, 2024

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Google Aug 19, 2024

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Google Aug 19, 2024

Great customer service

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Google Aug 18, 2024

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Google Aug 18, 2024

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Google Aug 17, 2024

I absolutely had a good experience the people there were great from the salesman to the man in the back doing the paperwork great attitude for the long process I had a good time thanks I will most definitely be shopping with you guys again

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Google Aug 17, 2024

Great experience!

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Google Aug 17, 2024

Friendly staff, excellent service.They have been servicing my Pathfinder since I bought it new in 2018 (right there at Russ Darrow Nissan)!! Latinos Russ Darrow Nissan this is the best option if you want to buy a new car!! Comunidad latina ellos te ayudan a conseguir financiamiento para comprar tu carro nuevo!!Thank you Russ Darrow Nissan!!

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Google Aug 17, 2024

In and out in a breeze!! Latrell was very friendly and helpful through the service of my car

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Google Aug 17, 2024

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Google Aug 17, 2024

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Google Aug 17, 2024

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Google Aug 16, 2024

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Google Aug 16, 2024

Very nice experience, kept me informed along the way of repairs to my car, which needed quite a bit of work.

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Google Aug 15, 2024

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Google Aug 15, 2024

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Google Aug 14, 2024

Erin, Terry and the crew got my Maxima back in shape after it was stolen and the window was broken. I also had a 15k service and an emissions test all within 48 hours! They even provided Lyft service to pick up my car. They'll get my business going forward!

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Google Aug 13, 2024

I surely Appreciate sales Billey for all his work He has done for me in my family of getting our new vehicle , it was a long ride but billey never gave up on us he stay in touch with me the whole process now im me and my family have a nice vehicle that running in we all love it thank again to you billy hopefully i be seeing you see for anything else i appreciate you ,

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Google Aug 12, 2024

It’s always a pleasure… havnt had one bad experience yet💜

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Google Aug 11, 2024

I went to Russ Darrow and felt like a celebrity! They were so nice and attentive to my needs that I felt like family!!! While processing the paperwork I had awesome conversations and found out things I never knew! They will definitely have all of my future business. Give them a try and you won’t be disappointed!!!

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Google Aug 11, 2024

Love my new 2024 Nissan Kicks! I told Mike what I was looking for and he delivered. Thanks Mike!

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DealerRater Aug 10, 2024

Great Customer service from all! Everything was thoroughtly explained. Would highly recommend this dealershilp to anyone.

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Google Aug 10, 2024

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Google Aug 10, 2024

Kenneth Craig is the best sales associate! Highly recommend going to him.

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Google Aug 10, 2024

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Google Aug 10, 2024

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Google Aug 9, 2024

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Google Aug 9, 2024

Amazing customer service and comfortability!

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Google Aug 8, 2024

Everyone I had contact with was very friendly and professional. The general manager had the car I chose ready and waiting for me when I drove up. It was a very good experience.

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Facebook Aug 8, 2024

CHECK OUT THEIR DECEITFUL TACTICS!!! I DID NOT NOR DO I RECOMMEND RUSS DARROW NISSAN! AGAIN, I DO NOT RECOMMEND RUSS DARROW NISSAN.. THEY CHANGED MY ANSWER !!! AND THEY WON'T ALLOW ME TO CHANGE IT TO "DOES NOT"! DON'T BELIEVE THEIR LIES I WOULD NEVER RECOMMEND THEIR COMPANY. . Buyer Beware! Especially if you are considering shopping for a vehicle from the Russ Darrow Nissan at the W. Auto Mall location in Milwaukee, WI.. Make sure you have someone who can properly inspect the vehicle and ask if they ever negotiated a Lemon Law settlement that included ...

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Google Aug 7, 2024

The service at Russ Darrow Nissan of Milwaukee is excellent! I love my New 2024 Nissan Kicks 💙

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Google Aug 6, 2024

The service was great. The staff is excellent and the time to get it done looks great.

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Google Aug 6, 2024

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Google Aug 6, 2024

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Google Aug 5, 2024

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Google Aug 4, 2024

Jp Lopez was very helpful!

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DealerRater Aug 4, 2024

A big shout out to Mike Comrov and team! They went all out to give the best price possible and an enjoyable car buying experience. I would definitely buy from them again!

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Google Aug 4, 2024

Very professional.

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Google Aug 4, 2024

I was there to get a key remade. I just bought the car and there wasn’t a second key included in the sale. Luckily I went to the dealership because i learned that I only had an aftermarket key that wasn’t even cut!

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Google Aug 4, 2024

Russ Darrow is the BEST place for you to purchase your next vehicle! My experience was GREAT. My sales team made me feel special, like a friend and not a customer. Bill, Steve, Tim and Raphael explained everything I needed to know throughout the whole process. I would recommend to anyone that's looking to buy your next vehicle, to stop by Russ Darrow before going anywhere else.

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Google Aug 4, 2024

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Google Aug 4, 2024

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Google Aug 4, 2024

Thing with mine but your mechanic it with Durrell Diggen when I get in my car

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Google Aug 3, 2024

My experience at Russ Darrow was phenomenal! Tim, Steve and Bill made me feel more like a friend than a customer. I will recommend family and friends to purchase their next vehicle from this establishment and I hope they feel just like I felt when they go there. Russ Darrow is 💯 with me!

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Google Aug 2, 2024

Everything was done well with no surprises.

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Google Aug 2, 2024

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Google Aug 2, 2024

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Google Aug 2, 2024

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Google Aug 2, 2024

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Google Aug 2, 2024

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Google Aug 2, 2024

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Google Aug 2, 2024

Shawn Sellers, Tech Advisor was great in communicating findings and next steps of car repairs!


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