Customer Testimonials
I was in and out in no time. I was upset that I wasn’t able to use a coupon that was sent to me.
Mke and JP were very helpful and I'm very happy with my purchase thanks again!
I am very please with the process. The attention to understanding my needs and wants is definitely a plus. Thank you all for your time and service.
The staff are very supportive, friendly, caring, courteous, engaging, friendly, and professional! They treat you like family or friends! They made us feel like we belonged. I was so overwhelmed, but by the time we had gotten the welcome to our location and how may I help you, I was more at ease. To God be the Glory for nice people like them. I would without a doubt, recommend this company to anyone looking to get a new vehicle. God bless everyone in this place! We went to the location of Russ Darrow Nissan in Milwaukee. Unfortunately, I'm not ...
Shawn was professional and very friendly person. HE was exceptional customer service staff. excellent job!
Mike C. helped me with a tricky trade situation & got me into a car that wasn't even on my radar. He was professional, yet personable, & made me feel comfortable throughout the entire process. I'm a very satisfied first-time Nissan owner!
I had a great experience at this dealership! The team was helpful in guiding me through the process of picking out my car. They took the time to understand my needs. I left feeling confident and excited about my purchase. Highly recommend!
Soto was great got us in and out in record time. He was able to find the right car at the right price.
Mike was phenomenal and I extremely patient!! Mike ensured I had all the bells and whistles I wanted in my new vehicle. Mike’s glowing personality speaks for itself! Mikes deserves a raise and a bonus for a job well done! If you are looking for a relatable, kind and energetic Salesperson…. Mike is your guy! Jovonn and Rafael were a bonus for my experience at Nissan! Jojo and Rafael ensured the process went great from start to finish.
I came in twice the last few weeks and the service I received was excellent and I want to say great job!!!
Despite the problems with the part that was given to the dealership, they went above and beyond the call of duty.
Very friendly home like staff. All extremely cooperative comfortable and informative with staff and customers.
Good job u guys 💯
The work was well done, service friendly and efficient, and communication excellent!
Great salesman helped me get in a brand new car quick and easy great salesman!
Erin got me in right away the next day and then i was 30 minutes late and she was still able to accommodate me. Chris was able to quickly identify and resolve the issue for me.
I felt welcomed and valued as a customer.
Mike was a terrific salesperson to work with! We test drove 4 different vehicles before I made a decision. He, the sales manager Adam, and the finance person Jerad, all stayed one hour past closing time to help me get into my brand new Nissan Altima! Great experience 👍
Well my car got stolen 2weeks after I got it wud like to trade it for suv..
Awesome experience! Timothy Lewis was very knowledgeable and was very helpful beginning to end! I love my new car! THANK YOU!
Erin was great in the service department! She was very attentive and kept me up to date on what was going on with my car while it was being worked on.
Customer service is great here and wonderful especially the person who attended to me today is really professional. God bless him.
Had the car i wanted. The paperwork was fast and all explanations were given
Love Erin P she's amazing
Sean was great. He was helpful and loved his energy to make my service easy.
The service I received was great. Also the work done was swift and efficient.
Mike was a helpful salesman getting us in a brand new car twenty twenty four.
Great experience at Russ Darrow Nissan. Mike Comrov is very knowledgeable about cars and instilled confidence in the process.
Terry is amazing! He was incredibly helpful. I had a flat tire and was on my way to go home for Christmas. Terry got me in asap and patched up the whole in my tire. He is such a kind person - the world needs more people like Terry! Thank you again!!!
My service engine light came on and drove there just to make sure there weren’t any serious issues. Travis got my car checked in and got me off to work right away. They handled everything perfectly and dealt right away to know it was a recall and took care of it. Thank you so much.
Thank you so much JP Lopez and Ad Diaz, you guys took very good care of me!
I had a great experience at Russ Darrow Nissan Metro Mart. The technician provided clear and detailed information while servicing my car. I especially like how I could watch and view the repair work in real time via an app link. Overall great service. Now the only thing missing would be if the dealership could work on having competitive pricing for service repairs and parts.
2.5 years of commitment to Russ Darrow Nissan. Thank you JP, my salesman, and Adam, his manager, the service was phenomenal.
We love our new car and we’re really happy with the deal we got.
I like when they get you in and out ,nice worker.
This is the second car I bought here. Wonderful service. They are so great to deal with which is why I am a return customer! I love my Rogue! Financing is smooth, easy process. Check out Timothy Lewis for your sales guy! The overall experience was great!
I bought my 2021 Rogue with the assistance of Sales Associate, Tim Lewis. Tim spent time with me test driving the vehicle and showing me all the features. Tim’s knowledge and professionalism is amazing and I would buy from him again. Jerad the financial guy was very thorough in explaining the details of my purchase and answering all my questions. They made me feel like my Rogue always has home with Russ Darrow Nissan☺️.
As for this branch of the russ darrow group I would 100% recommend. Tim was our sales representative he's a OG in his own accord. I can't remember the sales manager name but both were above board through the whole process. The same can not be said for the other 2 locations I dealt w. We started off going w a lease off of hwy 100. We almost went through with it til we noticed that the "trade" in value they were giving us was wrapped into our new lease without even a mention of a word. Then comes ...
Fast and kept me posted on my vehicle
went for an oil change recently, had great service!!! they were super quick with doing it and even filled up my tires for me free of charge when the light was on signaling they were low on air. highly recommend this place, the gentleman who helped me (i wish i could remember their name!!) was wonderful and did a great job :))
My tire light went off shortly after I left home for a 500 mile trip. I stopped at 3 gas stations. Due to the -2 degrees temperature non functioned. I was frantic. I stopped at Russ Darrow - the friendly staff took care to fill and check the tires immediately. One was so low they actually checked it out for the seal or any leaks They had me safely on my way in less than half an hour. Very grateful and impressed.
The entire staff from the receptionist to the finance department were friendly and extremely courteous. Would highly recommend this dealership! i traveled over an hour to get to this location and it was worth it. Great dealership.
Great experience! Love my car
I worked with kenneth. Him and the team was really nice and they really worked with me and made sure I left with a nice car and a smile on my face..Thanks again
Friendly, professional and timely service
Service was nice. I was frustrated that my coupon couldn't be used though I explained it on the phone when setting up appointment. Staff was courteous and empathetic. Wrong oil change sticker but it was rectified.
Very nice people to deal with. Very good experience.
Son muy atentos y responden todas las preguntas, y nuestras dudas, volveremos y los recomendamos sin duda.
Thank, yu guys very much for your service department and sales personnel. Great job 👏 👍
I highly recommend the Russ Darrow Nissan service department, especially Terry, who went above and beyond to ensure my complete satisfaction. Terry’s commitment to keeping me informed with regular updates about the progress of the work truly stood out. Their attention to my needs and their willingness to work around my schedule was incredibly beneficial. I will be sure to continue to utilize Russ Darrow for all my servicing needs.
Shaun was very pleasant and thorough. My service was quick and effective.
Speedy service, professional service
Very helpful and courteous staff. Will definitely take my car back to them!
Mike was the best help I could find liter searched high aand low to finance a car literally xxxx and back meet Mike as my Uber driver talk to him about my car buyin experience he told me if I came in he would fa sure help me out one of the best in business quick easy very cool he made my car buying experience so much worth the wait 🫡🫡🫡
I could of not had better service, then what I experienced with Jp, and Adam at the nissan dealership, awesome, awesome, awesome is all i can say about their customer service!!!
The service was good except for length of time. Had an appt set and car didn't get started on until an hr past appt. time.
Great service! I told them what I was looking for & so far I have received Excellent service. I would recommend Russ Darrow Nissan to everyone looking to Purchase a vehicle. Thank you Russ Darrow Nissan. Ten 🌟stars
Great service. Recommend to everyone
Took my Armada in for an oil change and was very pleased. Not only was I able to get in the day I called, they told me it was free! I didn’t know, but I got complimentary oil changes when we bought our car from them. They also rotated my tires! Then I got a full video of the inspection. I also appreciated that they didn’t try to sell me any “extras” that I didn’t need. So far, I purchased/leased 4 cars through Russ Darrow and I plan to go there the next time I’m looking ...
Mike Comrov is a very helpful salesman
Mike Comrov was very nice to work with! I would highly recommend him and this dealership for your next car purchase
Kenneth Craig is one of the best sales consultants that you will ever meet works with you and is very patient and will get the job done every time 😊
Mike made our family’s decision to upgrade to a new vehicle very easy. He answered our question in a clear & concise manner & was incredibly knowledgeable.
Mike is knowledgeable, enthusiastic and kind, he will work on getting you the absolute best deal possible!
Mike has been so nice in helping me get my last few carswhen you go to Russ Darrow Nissan ask for him and you won't leave disappointed!
Mike Comrov was incredibly professional and knowledgeable. He made this very difficult decision on the right car simple & matter of fact. He answered all my questions & concerns in a concise and simple Mann
Honestly, I have never received service so quickly before. Erin was on top of things. She explained things very well and professionally. I could see my car being worked on from the window up and close. I will see you next time.
Come see Mike to get the best deal and the best financing. You'll feel like you're getting an inside deal from a good friend!
Great place to buy a car new or used. Mike is a very good salesman and will definitely get you the best deals and financing, all the while making you feel like you're working a deal with a good friend
The guys were super nice!!
Very friendly and willing to work with you
Mike was fun and kept the spirits lively throughout the whole car buying process thanks again Mike!
Mike was very fun to work with I love my new Rogue!