Staff
Management
Alan Saaverda-Aura
General Sales Manager
Jeff Murray
Sales Manager
Sales
DYLAN SCHAEFER
SALES CONSULTANT
Ken Davis
Sales Consultant
Ken Craig
Sales & Leasing Consultant
BRIDGETTE HILL
SALES ASSOCIATE
REIS NISIUS
SALES ASSOCIATE
QUINCY MOORE
Sales Consultant
DEBRA MORRIS
Sales Consultant
Marcin Dabrowsky
General Manager
EDGAR SALDANA
Sales Consultant
NICKOLAS WORTH
sales associate
Service
Travis Wise
Service Advisor
Joseph Weil
Service Advisor
Erin Poulos
Service Advisor
Paul Lecher
Service Manager
Shaun Sellers
Service Advisor
ERIK PALZEWICZ
SERVICE ADVISOR
Finance
Jerad Brockel
Finance Manager
Parts
Angel Santini
parts counter
Jerad Brockel
Finance Manager
Jul 12, 2026
Real good experience Dylan was ,patience,,and more
Real good experience Dylan was ,patience,,and more willing to help.me and Allan left me satisfied with A Smile
Jul 12, 2026
They helped me with all my questions I needed answered.
They helped me with all my questions I needed answered. Helped with getting me a lower note then I was going to get when I first walked in.
Jun 23, 2026
Dylan was great to work with along with Allen.
Dylan was great to work with along with Allen. Both guys were easy going and polite! Overall a good experience
Jun 17, 2026
Jeff Murphy was a wonderful person to work with.
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him..
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Travis Wise
Service Advisor
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Aug 03, 2026
Enjoyed working with Erin and the techs in the shop
Enjoyed working with Erin and the techs in the shop they keep me in the loop
Jul 23, 2026
Travis is the best.
Travis is the best..Always polite and knowledgeable. Very prompt in scheduling. We are grateful for his help!
Jul 21, 2026
Quick service at this location and they provide full
Quick service at this location and they provide full details on service provided and recommendations .
Jul 19, 2026
This was my first time coming to this dealership and I
This was my first time coming to this dealership and I will be happy to return. I came for maintenance but also wanted to check on a few specific areas of my vehicle. Travis was perfect at answering any questions I had. I felt very valued and confident my car was getting great service.
Joseph Weil
Service Advisor
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jun 27, 2026
They did wonderful job getting me done.
They did wonderful job getting me done. The video of my car parts being replaced was in excellent review
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 17, 2026
They did a great job with the complementary oil change
They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks!
May 05, 2026
Mr Erik was very professional and efficient with his
Mr Erik was very professional and efficient with his service. He kept me updated from the start of my service order to the end. I will always come back for my service
Erin Poulos
Service Advisor
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Aug 03, 2026
Enjoyed working with Erin and the techs in the shop
Enjoyed working with Erin and the techs in the shop they keep me in the loop
Jul 22, 2026
Erin is the best at what she does!
Erin is the best at what she does! Excellent customer service and communication is always wonderful with her. She provides thorough details on your service and goes above and beyond for you. Thanks so much Erin for the wonder experience each time I come to see you guys!
Jul 11, 2026
Great I appreciate all you do for me and the Quality
Great I appreciate all you do for me and the Quality service over all the years I've been doing business with you
Jul 06, 2026
I enjoy coming to get my car worked on.
I enjoy coming to get my car worked on. There is never an issue and everyone is very warm and friendly.
Paul Lecher
Service Manager
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jul 15, 2026
Purchased vehicle from them so keep routine service
Purchased vehicle from them so keep routine service there. Most other maintenance do elsewhere for much cheaper.
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 28, 2026
I was handled very well .
I was handled very well .found the the problem ,fixed it called me, end of story.
May 23, 2026
all of your employees are very nice, helpful , answer all
all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here!
Shaun Sellers
Service Advisor
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jul 21, 2026
The Manger was very nice ask if I needed anything water
The Manger was very nice ask if I needed anything water or coffee. The salesman was nice too explain other things they check with the oil change over all good service
Jun 27, 2026
They did wonderful job getting me done.
They did wonderful job getting me done. The video of my car parts being replaced was in excellent review
Jun 13, 2026
Had a problem with my tire and Shaun took care of me
Had a problem with my tire and Shaun took care of me right away at the dealership
Jun 04, 2026
I needed a past due oil change on my time off work, no
I needed a past due oil change on my time off work, no notice. ??Shaun got me in & out within half hour. Now that's Old Skool Service. Great video provided to me of them checking my suspension.
Angel Santini
parts counter
Aug 03, 2026
Enjoyed working with Erin and the techs in the shop
Enjoyed working with Erin and the techs in the shop they keep me in the loop
Jun 11, 2026
Quick and friendly service Great job, keep up the good
Quick and friendly service Great job, keep up the good work you guys. Thank you
Jun 11, 2026
Great service, asked if I wanted a car wash, said yes,
Great service, asked if I wanted a car wash, said yes, but did not get one.
Jun 06, 2026
Shaun is the best Shaun is the best Shaun is the best
Shaun is the best Shaun is the best Shaun is the best Shaun is the best Shaun is the best
May 19, 2026
I had the start of transmission problems and a recall.
I had the start of transmission problems and a recall. They diagnosed and explained what was happening
Alan Saaverda-Aura
General Sales Manager
Jul 12, 2026
Real good experience Dylan was ,patience,,and more
Real good experience Dylan was ,patience,,and more willing to help.me and Allan left me satisfied with A Smile
Jun 23, 2026
Dylan was great to work with along with Allen.
Dylan was great to work with along with Allen. Both guys were easy going and polite! Overall a good experience
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Jun 06, 2026
There to listen to your needs and help accommodate to
There to listen to your needs and help accommodate to your individual interests and concerns
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
ERIK PALZEWICZ
SERVICE ADVISOR
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jun 24, 2026
Erik was great to work with and had a positive attitude
Erik was great to work with and had a positive attitude and can do mentality. Truck runs great
Jun 18, 2026
Good overall and polite My overall experience was good
Good overall and polite My overall experience was good and getting a shuttle ride was provided.
Jun 01, 2026
Dishonest and disengaged He always seems like he doesn't
Dishonest and disengaged He always seems like he doesn't want to be disturbed, and he consistently provides me with inaccurate details about my car. He will say anything to make me leave him alone. For the last two visits when I arrived he ignored my presence until I asked him if he could assist me. He proceeds to tell me that you all were busy and asked could I return tomorrow afternoon. I told him I had just called and was told to come in. My vehicle was serviced probably less than an hour. He's dishonest.
May 31, 2026
Everyone is really nice and helpful, love taking my car
Everyone is really nice and helpful, love taking my car there for repairs! Great work!
Jeff Murray
Sales Manager
Jul 16, 2026
Absolute class act from Dylan and team.
Absolute class act from Dylan and team. A+ Would recommend to others and return. Thank you so much
Jul 16, 2026
The team at Russ Darrow was great!
The team at Russ Darrow was great! They helped us get the car we wanted. Dylan, Rafael and Jeff made our experience great.
Jun 18, 2026
The entire process took far too long just to get the keys
The entire process took far too long just to get the keys in hand. Looking back, I should have never purchased from them. Nice at the start, but extremely condescending toward the end. When I had brake issues (6 months and only 1,000 miles later), I ended up taking the vehicle somewhere else because I couldn't get the help I needed. Jeff and the customer service from both him and the service department was horrible. I won't be doing business with these guys again. If you're considering buying or servicing a vehicle here, look elsewhere. Stay away from Russ Darrow Nissan. You'll thank me later.
Jun 17, 2026
Jeff Murphy was a wonderful person to work with.
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him..
Jun 12, 2026
Satisfying, after an extremely frustrating experience
Satisfying, after an extremely frustrating experience across the street. Appreciate their easy manner, and they went out of their way to help me get what I needed
DYLAN SCHAEFER
SALES CONSULTANT
Jul 23, 2026
Travis is the best.
Travis is the best..Always polite and knowledgeable. Very prompt in scheduling. We are grateful for his help!
Jul 16, 2026
Absolute class act from Dylan and team.
Absolute class act from Dylan and team. A+ Would recommend to others and return. Thank you so much
Jul 16, 2026
The team at Russ Darrow was great!
The team at Russ Darrow was great! They helped us get the car we wanted. Dylan, Rafael and Jeff made our experience great.
Jul 12, 2026
Real good experience Dylan was ,patience,,and more
Real good experience Dylan was ,patience,,and more willing to help.me and Allan left me satisfied with A Smile
Jul 12, 2026
They helped me with all my questions I needed answered.
They helped me with all my questions I needed answered. Helped with getting me a lower note then I was going to get when I first walked in.
Ken Davis
Sales Consultant
Jul 12, 2026
They helped me with all my questions I needed answered.
They helped me with all my questions I needed answered. Helped with getting me a lower note then I was going to get when I first walked in.
Jun 18, 2026
I had a great experience overall and want to give special
I had a great experience overall and want to give special recognition to Ken Davis. Earlier that day I stopped at Heiser Ford to look at two vehicles and, despite waiting about 45 minutes, visiting the main desk, speaking with staff, and even waving to a salesperson for assistance, no one ever helped me. I had an appointment at CarMax across the street and arrived early, so I decided to stop at Russ Darrow instead. That’s where I met Ken and ultimately found the vehicle I purchased. Ken was professional, attentive, and made the entire process easy and enjoyable. His customer service is a big reason I chose to buy from Russ Darrow. My only disappointment was discovering after the purchase that the front floor mats were missing. I initially thought they were underneath the paper and plastic protective coverings. The cargo cover/liner for the rear cargo area was also missing. Other than that, I am very happy with my purchase and the overall experience.
Jun 16, 2026
Everything was great on their end.
Everything was great on their end... I had a little trouble myself getting the rest of the down-payment everyone was great to work with, and I left in the vehicle I really wanted
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Ken Craig
Sales & Leasing Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Apr 12, 2026
People were nice and offered to help with setting up the
People were nice and offered to help with setting up the electronics which was appreciated
Oct 20, 2025
Ken was incredibly helpful and attentive.
Ken was incredibly helpful and attentive. He went above and beyond and made the whole process seamless. I'm excited with my new vehicle and highly recommend Ken and the team at Russ Darrow Nissan.
Oct 04, 2025
Pleasant and very helpful.
Pleasant and very helpful. Walked us through process and made it easy for us as well.
Sep 29, 2025
This dealership has excellent service!
This dealership has excellent service! I was able to leave with a vehicle the same day and work with a great salesman and team of people who care about their customers! Pull up today and leave! This is a real review!!!!! I’m sooooo happy lol. Thank you!
BRIDGETTE HILL
SALES ASSOCIATE
Jun 21, 2026
It was too long and my credit score was 689 and you did
It was too long and my credit score was 689 and you did hard hit on my credit 5 times You must have have pulled my credit with Equifax because my score was 606 and still is. I don't know where you pull my credit score but this was ridiculous ??
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 04, 2026
Dylan was very knowledgeable and personable.
Dylan was very knowledgeable and personable. He got me in and out in a reasonable time. Awesome job!
REIS NISIUS
SALES ASSOCIATE
Jun 17, 2026
Jeff Murphy was a wonderful person to work with.
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him..
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
QUINCY MOORE
Sales Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
DEBRA MORRIS
Sales Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.