Staff
Management
Alan Saaverda-Aura
General Sales Manager
Jeff Murray
Sales Manager
Sales
Ken Craig
Sales & Leasing Consultant
Ken Davis
Sales Consultant
DYLAN SCHAEFER
SALES CONSULTANT
Ali Haynes
Sales Consultant
BRIDGETTE HILL
SALES ASSOCIATE
GREGORY CALLENDER
Sales Consultant
REIS NISIUS
SALES ASSOCIATE
QUINCY MOORE
Sales Consultant
DEBRA MORRIS
Sales Consultant
AALIYA OTTO-RIVERA
SALES ASSOCIATE
Service
Travis Wise
Service Advisor
Joseph Weil
Service Advisor
Erin Poulos
Service Advisor
Paul Lecher
Service Manager
Shaun Sellers
Service Advisor
ERIK PALZEWICZ
SERVICE ADVISOR
TONY RITTMON JR
SERVICE ADVISOR
Finance
Jerad Brockel
Finance Manager
Parts
Angel Santini
parts counter
Jerad Brockel
Finance Manager
Jun 23, 2026
Dylan was great to work with along with Allen.
Dylan was great to work with along with Allen. Both guys were easy going and polite! Overall a good experience
Jun 17, 2026
Jeff Murphy was a wonderful person to work with.
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him..
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Jun 06, 2026
There to listen to your needs and help accommodate to
There to listen to your needs and help accommodate to your individual interests and concerns
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
Travis Wise
Service Advisor
Jun 24, 2026
Quick and easy My experience was welcomed the person who
Quick and easy My experience was welcomed the person who helped me was very nice explained what was going on and what was done. Very quick service no long wait time.
Jun 24, 2026
He was very professional and he explained everything to
He was very professional and he explained everything to me. Keep up the good work thank you very much.
Jun 24, 2026
He was very professional and he explained everything to
He was very professional and he explained everything to me. Keep up the good work thank you very much.
Jun 18, 2026
The entire process took far too long just to get the keys
The entire process took far too long just to get the keys in hand. Looking back, I should have never purchased from them. Nice at the start, but extremely condescending toward the end. When I had brake issues (6 months and only 1,000 miles later), I ended up taking the vehicle somewhere else because I couldn't get the help I needed. Jeff and the customer service from both him and the service department was horrible. I won't be doing business with these guys again. If you're considering buying or servicing a vehicle here, look elsewhere. Stay away from Russ Darrow Nissan. You'll thank me later.
Jun 13, 2026
My appointment was at 7:30 and I was out by 8:30 for a
My appointment was at 7:30 and I was out by 8:30 for a brake fluid change. The tech sent me video of my car’s underbody to show the condition which I really appreciated. Very professional techs as well. I rely on Russ Darrow Nissan for all my service and repair needs. I have never been disappointed.
Joseph Weil
Service Advisor
Jun 27, 2026
They did wonderful job getting me done.
They did wonderful job getting me done. The video of my car parts being replaced was in excellent review
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 17, 2026
They did a great job with the complementary oil change
They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks!
May 05, 2026
Mr Erik was very professional and efficient with his
Mr Erik was very professional and efficient with his service. He kept me updated from the start of my service order to the end. I will always come back for my service
May 03, 2026
Very efficient and courteous, great experience.
Very efficient and courteous, great experience. Will recommend this service department to everyone. We will be returning soon.
Erin Poulos
Service Advisor
Jun 21, 2026
Fast, effective service.
Fast, effective service. Everyone was polite and professional Fast, effective service was given. Interaction with staff was polite and professional. Would come back for service again.
Jun 14, 2026
Great experience to have with Russ Darrow.
Great experience to have with Russ Darrow. Always polite with accurate information regarding my vehicle
Jun 13, 2026
My appointment was at 7:30 and I was out by 8:30 for a
My appointment was at 7:30 and I was out by 8:30 for a brake fluid change. The tech sent me video of my car’s underbody to show the condition which I really appreciated. Very professional techs as well. I rely on Russ Darrow Nissan for all my service and repair needs. I have never been disappointed.
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 20, 2026
Excellent.
Excellent. Always a pleasure when working with Erin. Very attentive, Respectful, and informative keeps me updated at all times
Paul Lecher
Service Manager
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 28, 2026
I was handled very well .
I was handled very well .found the the problem ,fixed it called me, end of story.
May 23, 2026
all of your employees are very nice, helpful , answer all
all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here!
May 17, 2026
They did a great job with the complementary oil change
They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks!
May 05, 2026
Mr Erik was very professional and efficient with his
Mr Erik was very professional and efficient with his service. He kept me updated from the start of my service order to the end. I will always come back for my service
Shaun Sellers
Service Advisor
Jun 27, 2026
They did wonderful job getting me done.
They did wonderful job getting me done. The video of my car parts being replaced was in excellent review
Jun 13, 2026
Had a problem with my tire and Shaun took care of me
Had a problem with my tire and Shaun took care of me right away at the dealership
Jun 04, 2026
I needed a past due oil change on my time off work, no
I needed a past due oil change on my time off work, no notice. ??Shaun got me in & out within half hour. Now that's Old Skool Service. Great video provided to me of them checking my suspension.
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 29, 2026
Came in i k ow what i needed and the completed, plus tips
Came in i k ow what i needed and the completed, plus tips on other items for my car.
Angel Santini
parts counter
Jun 11, 2026
Quick and friendly service Great job, keep up the good
Quick and friendly service Great job, keep up the good work you guys. Thank you
Jun 11, 2026
Great service, asked if I wanted a car wash, said yes,
Great service, asked if I wanted a car wash, said yes, but did not get one.
Jun 06, 2026
Shaun is the best Shaun is the best Shaun is the best
Shaun is the best Shaun is the best Shaun is the best Shaun is the best Shaun is the best
May 19, 2026
I had the start of transmission problems and a recall.
I had the start of transmission problems and a recall. They diagnosed and explained what was happening
May 17, 2026
I always bring my truck back to Russ Nissan because they
I always bring my truck back to Russ Nissan because they always do a good job
Alan Saaverda-Aura
General Sales Manager
Jun 23, 2026
Dylan was great to work with along with Allen.
Dylan was great to work with along with Allen. Both guys were easy going and polite! Overall a good experience
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Jun 06, 2026
There to listen to your needs and help accommodate to
There to listen to your needs and help accommodate to your individual interests and concerns
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 17, 2026
They did a great job with the complementary oil change
They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks!
ERIK PALZEWICZ
SERVICE ADVISOR
Jun 24, 2026
Erik was great to work with and had a positive attitude
Erik was great to work with and had a positive attitude and can do mentality. Truck runs great
Jun 18, 2026
Good overall and polite My overall experience was good
Good overall and polite My overall experience was good and getting a shuttle ride was provided.
Jun 01, 2026
Dishonest and disengaged He always seems like he doesn't
Dishonest and disengaged He always seems like he doesn't want to be disturbed, and he consistently provides me with inaccurate details about my car. He will say anything to make me leave him alone. For the last two visits when I arrived he ignored my presence until I asked him if he could assist me. He proceeds to tell me that you all were busy and asked could I return tomorrow afternoon. I told him I had just called and was told to come in. My vehicle was serviced probably less than an hour. He's dishonest.
May 31, 2026
Everyone is really nice and helpful, love taking my car
Everyone is really nice and helpful, love taking my car there for repairs! Great work!
May 30, 2026
Very pleasant, was able to get all the questions answered
Very pleasant, was able to get all the questions answered very friendly establishment I will definitely recommend
Jeff Murray
Sales Manager
Jun 18, 2026
The entire process took far too long just to get the keys
The entire process took far too long just to get the keys in hand. Looking back, I should have never purchased from them. Nice at the start, but extremely condescending toward the end. When I had brake issues (6 months and only 1,000 miles later), I ended up taking the vehicle somewhere else because I couldn't get the help I needed. Jeff and the customer service from both him and the service department was horrible. I won't be doing business with these guys again. If you're considering buying or servicing a vehicle here, look elsewhere. Stay away from Russ Darrow Nissan. You'll thank me later.
Jun 17, 2026
Jeff Murphy was a wonderful person to work with.
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him..
Jun 12, 2026
Satisfying, after an extremely frustrating experience
Satisfying, after an extremely frustrating experience across the street. Appreciate their easy manner, and they went out of their way to help me get what I needed
Jun 06, 2026
A great go to dealer.
A great go to dealer. Fair deals. Good people. Good follow up. Happy to work with them again.
Jun 06, 2026
Always clear honest communication and prices.
Always clear honest communication and prices. I recommend Jeff every time. For all your automotive purchase question's he can help.
Ken Craig
Sales & Leasing Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Apr 12, 2026
People were nice and offered to help with setting up the
People were nice and offered to help with setting up the electronics which was appreciated
Oct 20, 2025
Ken was incredibly helpful and attentive.
Ken was incredibly helpful and attentive. He went above and beyond and made the whole process seamless. I'm excited with my new vehicle and highly recommend Ken and the team at Russ Darrow Nissan.
Oct 04, 2025
Pleasant and very helpful.
Pleasant and very helpful. Walked us through process and made it easy for us as well.
Sep 29, 2025
This dealership has excellent service!
This dealership has excellent service! I was able to leave with a vehicle the same day and work with a great salesman and team of people who care about their customers! Pull up today and leave! This is a real review!!!!! I’m sooooo happy lol. Thank you!
Ken Davis
Sales Consultant
Jun 18, 2026
I had a great experience overall and want to give special
I had a great experience overall and want to give special recognition to Ken Davis. Earlier that day I stopped at Heiser Ford to look at two vehicles and, despite waiting about 45 minutes, visiting the main desk, speaking with staff, and even waving to a salesperson for assistance, no one ever helped me. I had an appointment at CarMax across the street and arrived early, so I decided to stop at Russ Darrow instead. That’s where I met Ken and ultimately found the vehicle I purchased. Ken was professional, attentive, and made the entire process easy and enjoyable. His customer service is a big reason I chose to buy from Russ Darrow. My only disappointment was discovering after the purchase that the front floor mats were missing. I initially thought they were underneath the paper and plastic protective coverings. The cargo cover/liner for the rear cargo area was also missing. Other than that, I am very happy with my purchase and the overall experience.
Jun 16, 2026
Everything was great on their end.
Everything was great on their end... I had a little trouble myself getting the rest of the down-payment everyone was great to work with, and I left in the vehicle I really wanted
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Jun 05, 2026
They were very acknowled in the process.
They were very acknowled in the process. Kept me informed about next steps. I was comfortable, happy and excited while driving off....
DYLAN SCHAEFER
SALES CONSULTANT
Jun 23, 2026
Dylan was great to work with along with Allen.
Dylan was great to work with along with Allen. Both guys were easy going and polite! Overall a good experience
Jun 22, 2026
Dylan and Alan were a pleasure to work with and made the
Dylan and Alan were a pleasure to work with and made the purchase very easy.
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Jun 04, 2026
Dylan was very knowledgeable and personable.
Dylan was very knowledgeable and personable. He got me in and out in a reasonable time. Awesome job!
Ali Haynes
Sales Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Apr 28, 2026
This dealership was very welcoming and clean.
This dealership was very welcoming and clean.... I was treated with utmost respect from everyone that I encountered
Mar 09, 2026
Very great services very pleased I have got three
Very great services very pleased I have got three vehicles from them. every department gets a 10
Dec 06, 2025
The whole dealership is amazing.
The whole dealership is amazing. They’re willing to work with what you can afford and won’t stop until you leave satisfied.
Sep 15, 2025
They were very nice and caring about there customers.
They were very nice and caring about there customers.They tried to help anyway they could to make sure they get the car they wanted.
BRIDGETTE HILL
SALES ASSOCIATE
Jun 21, 2026
It was too long and my credit score was 689 and you did
It was too long and my credit score was 689 and you did hard hit on my credit 5 times You must have have pulled my credit with Equifax because my score was 606 and still is. I don't know where you pull my credit score but this was ridiculous ??
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 04, 2026
Dylan was very knowledgeable and personable.
Dylan was very knowledgeable and personable. He got me in and out in a reasonable time. Awesome job!
GREGORY CALLENDER
Sales Consultant
Jun 17, 2026
Jeff Murphy was a wonderful person to work with.
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him..
Jun 11, 2026
Greg was great.
Greg was great. Dealership itself isn't very customer friendly. Manager is not professional and a jerk. Had to wait over 2 hours to pay cash to the finance guy.
REIS NISIUS
SALES ASSOCIATE
Jun 17, 2026
Jeff Murphy was a wonderful person to work with.
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him..
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
QUINCY MOORE
Sales Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
DEBRA MORRIS
Sales Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
AALIYA OTTO-RIVERA
SALES ASSOCIATE
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
TONY RITTMON JR
SERVICE ADVISOR
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.