Staff
Management
Alan Saaverda-Aura
General Sales Manager
Jeff Murray
Sales Manager
Sales
DYLAN SCHAEFER
SALES CONSULTANT
Ken Davis
Sales Consultant
Ken Craig
Sales & Leasing Consultant
BRIDGETTE HILL
SALES ASSOCIATE
DEBRA MORRIS
Sales Consultant
QUINCY MOORE
Sales Consultant
CLARENCE COATS
Sales Consultant
Marcin Dabrowsky
General Manager
EDGAR SALDANA
Sales Consultant
NICKOLAS WORTH
sales associate
Service
Travis Wise
Service Advisor
Joseph Weil
Service Advisor
Erin Poulos
Service Advisor
Paul Lecher
Service Manager
Shaun Sellers
Service Advisor
ERIK PALZEWICZ
SERVICE ADVISOR
Finance
Jerad Brockel
Finance Manager
JOHNATHON GREENWOOD
FINANCE MANAGER
Parts
Angel Santini
parts counter
Jerad Brockel
Finance Manager
Sep 23, 2026
Alan and jerad were very professional and very helpful
Alan and jerad were very professional and very helpful with buying my car I thank both of them very much
Aug 29, 2026
Quick and easy, explained everything to me for the car
Quick and easy, explained everything to me for the car and all possible warranties and any questions I had or paperwork I wanted to see
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Jul 12, 2026
Real good experience Dylan was ,patience,,and more
Real good experience Dylan was ,patience,,and more willing to help.me and Allan left me satisfied with A Smile
Jul 12, 2026
They helped me with all my questions I needed answered.
They helped me with all my questions I needed answered. Helped with getting me a lower note then I was going to get when I first walked in.
Travis Wise
Service Advisor
Sep 25, 2026
Prompt, concise, knowledgeable and courteous service.
Prompt, concise, knowledgeable and courteous service. Did what needed to be done and not the things I asked to have looked at, that checked out okay! They also took care of a loose heat shield N?C. Very pleased.
Sep 23, 2026
Excellent attention and customer service, they did an
Excellent attention and customer service, they did an excellent job, and quickly, I honestly recommend them.
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Aug 03, 2026
Enjoyed working with Erin and the techs in the shop
Enjoyed working with Erin and the techs in the shop they keep me in the loop
Joseph Weil
Service Advisor
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 22, 2026
Outstanding service, and great work performed on vehicle.
Outstanding service, and great work performed on vehicle. I would not take my vehicle any place else.
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jun 27, 2026
They did wonderful job getting me done.
They did wonderful job getting me done. The video of my car parts being replaced was in excellent review
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
Erin Poulos
Service Advisor
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 15, 2026
Erin is always polite and very informative.
Erin is always polite and very informative. She goes above and behind to make sure I always have a good experience.
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Aug 03, 2026
Enjoyed working with Erin and the techs in the shop
Enjoyed working with Erin and the techs in the shop they keep me in the loop
Jul 22, 2026
Erin is the best at what she does!
Erin is the best at what she does! Excellent customer service and communication is always wonderful with her. She provides thorough details on your service and goes above and beyond for you. Thanks so much Erin for the wonder experience each time I come to see you guys!
Paul Lecher
Service Manager
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jul 15, 2026
Purchased vehicle from them so keep routine service
Purchased vehicle from them so keep routine service there. Most other maintenance do elsewhere for much cheaper.
May 30, 2026
This dealership has integrity honesty loyalty and awesome
This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all.
May 28, 2026
I was handled very well .
I was handled very well .found the the problem ,fixed it called me, end of story.
Shaun Sellers
Service Advisor
Sep 04, 2026
I had a great experience getting my car serviced here.
I had a great experience getting my car serviced here. The staff were friendly and welcoming from the moment I called. I highly recommend this place to get your vehicle serviced.
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jul 21, 2026
The Manger was very nice ask if I needed anything water
The Manger was very nice ask if I needed anything water or coffee. The salesman was nice too explain other things they check with the oil change over all good service
Jun 27, 2026
They did wonderful job getting me done.
They did wonderful job getting me done. The video of my car parts being replaced was in excellent review
Alan Saaverda-Aura
General Sales Manager
Sep 23, 2026
Alan and jerad were very professional and very helpful
Alan and jerad were very professional and very helpful with buying my car I thank both of them very much
Sep 18, 2026
These gentleman there and ladies too but i mainly talked
These gentleman there and ladies too but i mainly talked to the guys but they was a great experience, usually buying cars is a huge hassle but these guys made it fun and informative, they was very transparent with me and i really appreciate that, really great group of people
Sep 17, 2026
Theiving and scamming people selling cars through fake
Theiving and scamming people selling cars through fake promises. Dont trust any word they say
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Jul 12, 2026
Real good experience Dylan was ,patience,,and more
Real good experience Dylan was ,patience,,and more willing to help.me and Allan left me satisfied with A Smile
Angel Santini
parts counter
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 03, 2026
Enjoyed working with Erin and the techs in the shop
Enjoyed working with Erin and the techs in the shop they keep me in the loop
Jun 11, 2026
Quick and friendly service Great job, keep up the good
Quick and friendly service Great job, keep up the good work you guys. Thank you
Jun 11, 2026
Great service, asked if I wanted a car wash, said yes,
Great service, asked if I wanted a car wash, said yes, but did not get one.
Jun 06, 2026
Shaun is the best Shaun is the best Shaun is the best
Shaun is the best Shaun is the best Shaun is the best Shaun is the best Shaun is the best
ERIK PALZEWICZ
SERVICE ADVISOR
Sep 25, 2026
Prompt, concise, knowledgeable and courteous service.
Prompt, concise, knowledgeable and courteous service. Did what needed to be done and not the things I asked to have looked at, that checked out okay! They also took care of a loose heat shield N?C. Very pleased.
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jun 24, 2026
Erik was great to work with and had a positive attitude
Erik was great to work with and had a positive attitude and can do mentality. Truck runs great
Jun 18, 2026
Good overall and polite My overall experience was good
Good overall and polite My overall experience was good and getting a shuttle ride was provided.
DYLAN SCHAEFER
SALES CONSULTANT
Sep 23, 2026
Alan and jerad were very professional and very helpful
Alan and jerad were very professional and very helpful with buying my car I thank both of them very much
Sep 23, 2026
Easy to deal with no pressure to buy very helpful
Easy to deal with no pressure to buy very helpful definitely will go back and refer others
Sep 18, 2026
These gentleman there and ladies too but i mainly talked
These gentleman there and ladies too but i mainly talked to the guys but they was a great experience, usually buying cars is a huge hassle but these guys made it fun and informative, they was very transparent with me and i really appreciate that, really great group of people
Aug 31, 2026
Russ Darrow Nissan was extremely helpful.
Russ Darrow Nissan was extremely helpful. Dylan worked with me and my mother to get my previous car traded in before getting into a newer car with better reliability.
Aug 29, 2026
Quick and easy, explained everything to me for the car
Quick and easy, explained everything to me for the car and all possible warranties and any questions I had or paperwork I wanted to see
Jeff Murray
Sales Manager
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 21, 2026
Absolutely the worst experience we've ever had at a
Absolutely the worst experience we've ever had at a dealership. The sales manager jeff was condescending, dismissive, and made us feel as though our concerns weren't worth his time. We looked at a 2025 Subaru that had a cracked and damaged bumper, along with multiple scratches and dents. Yet he maintained that the $25,000 asking price was completely fair and refused to budge even after we pointed out the condition of the vehicle. It's one thing to stand firm on a price; it's another to do so while treating potential customers as though they're unreasonable for questioning the value of a visibly damaged vehicle. We left feeling disrespected and will not be returning. There are plenty of dealerships that understand that treating customers with respect is just as important as making a sale. With that said our sales lady Debra great!
Jul 16, 2026
Absolute class act from Dylan and team.
Absolute class act from Dylan and team. A+ Would recommend to others and return. Thank you so much
Jul 16, 2026
The team at Russ Darrow was great!
The team at Russ Darrow was great! They helped us get the car we wanted. Dylan, Rafael and Jeff made our experience great.
Jun 18, 2026
The entire process took far too long just to get the keys
The entire process took far too long just to get the keys in hand. Looking back, I should have never purchased from them. Nice at the start, but extremely condescending toward the end. When I had brake issues (6 months and only 1,000 miles later), I ended up taking the vehicle somewhere else because I couldn't get the help I needed. Jeff and the customer service from both him and the service department was horrible. I won't be doing business with these guys again. If you're considering buying or servicing a vehicle here, look elsewhere. Stay away from Russ Darrow Nissan. You'll thank me later.
Ken Davis
Sales Consultant
Jul 12, 2026
They helped me with all my questions I needed answered.
They helped me with all my questions I needed answered. Helped with getting me a lower note then I was going to get when I first walked in.
Jun 18, 2026
I had a great experience overall and want to give special
I had a great experience overall and want to give special recognition to Ken Davis. Earlier that day I stopped at Heiser Ford to look at two vehicles and, despite waiting about 45 minutes, visiting the main desk, speaking with staff, and even waving to a salesperson for assistance, no one ever helped me. I had an appointment at CarMax across the street and arrived early, so I decided to stop at Russ Darrow instead. That’s where I met Ken and ultimately found the vehicle I purchased. Ken was professional, attentive, and made the entire process easy and enjoyable. His customer service is a big reason I chose to buy from Russ Darrow. My only disappointment was discovering after the purchase that the front floor mats were missing. I initially thought they were underneath the paper and plastic protective coverings. The cargo cover/liner for the rear cargo area was also missing. Other than that, I am very happy with my purchase and the overall experience.
Jun 16, 2026
Everything was great on their end.
Everything was great on their end... I had a little trouble myself getting the rest of the down-payment everyone was great to work with, and I left in the vehicle I really wanted
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Ken Craig
Sales & Leasing Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Apr 12, 2026
People were nice and offered to help with setting up the
People were nice and offered to help with setting up the electronics which was appreciated
Oct 20, 2025
Ken was incredibly helpful and attentive.
Ken was incredibly helpful and attentive. He went above and beyond and made the whole process seamless. I'm excited with my new vehicle and highly recommend Ken and the team at Russ Darrow Nissan.
Oct 04, 2025
Pleasant and very helpful.
Pleasant and very helpful. Walked us through process and made it easy for us as well.
Sep 29, 2025
This dealership has excellent service!
This dealership has excellent service! I was able to leave with a vehicle the same day and work with a great salesman and team of people who care about their customers! Pull up today and leave! This is a real review!!!!! I’m sooooo happy lol. Thank you!
BRIDGETTE HILL
SALES ASSOCIATE
Jun 21, 2026
It was too long and my credit score was 689 and you did
It was too long and my credit score was 689 and you did hard hit on my credit 5 times You must have have pulled my credit with Equifax because my score was 606 and still is. I don't know where you pull my credit score but this was ridiculous ??
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 04, 2026
Dylan was very knowledgeable and personable.
Dylan was very knowledgeable and personable. He got me in and out in a reasonable time. Awesome job!
DEBRA MORRIS
Sales Consultant
Aug 21, 2026
Absolutely the worst experience we've ever had at a
Absolutely the worst experience we've ever had at a dealership. The sales manager jeff was condescending, dismissive, and made us feel as though our concerns weren't worth his time. We looked at a 2025 Subaru that had a cracked and damaged bumper, along with multiple scratches and dents. Yet he maintained that the $25,000 asking price was completely fair and refused to budge even after we pointed out the condition of the vehicle. It's one thing to stand firm on a price; it's another to do so while treating potential customers as though they're unreasonable for questioning the value of a visibly damaged vehicle. We left feeling disrespected and will not be returning. There are plenty of dealerships that understand that treating customers with respect is just as important as making a sale. With that said our sales lady Debra great!
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
JOHNATHON GREENWOOD
FINANCE MANAGER
Sep 18, 2026
These gentleman there and ladies too but i mainly talked
These gentleman there and ladies too but i mainly talked to the guys but they was a great experience, usually buying cars is a huge hassle but these guys made it fun and informative, they was very transparent with me and i really appreciate that, really great group of people
QUINCY MOORE
Sales Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
CLARENCE COATS
Sales Consultant