Customer Testimonials
I was looking for a specific car for my daughter. They had it at Russ Darrow. Steve. Wallin was terrific and made the whole transaction very easy. I would definitely recommend Russ Darrow.!!
Steve Wallin did an excellent job throughout the complete buying process. I would work with him in the future.
Mike made the car buying experience super fun he’s very attention detailed and deserves a promotion!
I was handled as a priority and with a great customer service. 10/10 will recommend
Great, great, great, great, great, great, great, great, great, great, great, great, great, great, great, great
I felt comfortable making this decision. Thank you Mike and crew for making this happen. BAM
I was pleasantly surprised by the friendliness of the entire dealership upon our arrival. especially their willingness to address any concerns that I had with regard to renewing my lease.
Very helpful and professional when it come take of my car . Waiting very clean and did not take long.
What can I say? No doubt the BEST CAR BUYING EXPERIENCE I have ever had! From the kindness of my initial salesperson TONY…to the “closer” Jimmy (love that guy..wanna hang out with him)..and the finance man Jerod (who looks a lot like Dwight from “The Office”..and funnier) to Sales Manager Steve Gliatis who treated me with respect and generosity I would recommend Russ Darrow Nissan to everyone I know and want to bring friends to this dealership when they are looking for cars. Thanks Russ Darrow Nissan Sales Staff!
Erin is great advisor. But i find the service a bit pricey. Can it be reduced?
Wonderful customer service very prompt good communication in a timely matter explained everything clearly very helpful and compassionate
Friendly staff, great service, excellent communication, couldn’t ask for anything better out of a dealership!
We had a good experience. It was a little hard to get to but worth the effort.
Excellent , friendly and very understanding. I would recommend anyone looking to buy a car to go there
Very pleasant staff and understood my needs.Were not persistent in buying something I did not need.
Travis is great to work and he always make sure to explain the work needed.
Thank you all the help that you provided to me in trying solve my issue for my car.
Mike was very easy to work with. He's very friendly and did everything he could to get me a good price. Chad was also very helpful and honest. Appreciated the service!
Travis was very polite and professional. Provided good customer service. Most of the people in the dealership are very kind and professional, but some need to work on that.
Travis was very polite and professional. Provided good customer service. Most of the people in the dealership are very kind and professional, but some need to work on that.
Very good! Erin was very polite and professional! Service was done fast! Russ Darrow dealership is the best!
Very professional courteous and kind the salesman made me comfortable and cared about and help with the vehicle purchase
It was a good experience they were very very helpful and professional I liked how they helped me
I had a very good experience with the salesman's Tim who sold me Rock Creek Nissan Rogue. He done one xxxx of a job to put me in the new vehicle. I would also thank Mike and the rest of the staff was very helpful with me.
Customer service was great. I wish I could have won that money but the vatcation is cool
I had a great experience at Russ Darrow, everyone I came in contact with had great servicehood, and my sales dealer had the greatest personality, very attentative( listened, and helped me decide( etc!
Everyone in the dealership was very kind and welcoming! I was greeted right away and helped almost immediately.
Great experience and a painless process. Prompt service and no games. Mike C. was great to deal with
Quick and easy process to purchase our new vehicle! Mike was a pleasure to work with
Mike was awesome! He listened to it what we wanted and never tried to upsell us into something we didn't wanted
Mike helped me get into a very nice MURANO couldn’t be any happier thank you Mike!
Great staff! Always such a good experience when I come here rather it’s for a car or service!
I have good service with them for 6 years. Good people to work with. Thanks
Russ Darrow did it again. Thank you Kevin for your patience and late night with us. You were awesome and Jerod as always doing your magic and making us feel like a family when we come. Been going here over 10 yrs and on our 3rd car. Will recommend anyone here as always for the best service.
Really appreciate the great service that I received when I had my car serviced. The advisor was great and really went the extra mile to make sure that everything was taken care of with my warranty company. It's been a while since I received great service there. Breath of fresh air. Thank you
Than you for taking care of me, Erin! Service was completed in timely fashion. Well dine
Marlon Loving at Russ Darrow Nissan Metro couldn’t have done a better job. Awesome!!!
This dealership was very friendly, helpful, knowledgeable. They were able to help keep my new payment close to what I was paying before. Even got me the car I always wanted. Very happy with my salesman Marlon Loving I have been working with him many years and bought my 6th car with him. He is awesome.
One my best Experiences At Russ Darrow Nissan for my 4 night Hotel Stay prize
My purchase experience at Russ Darrow Nissan was awesome. The atmosphere was welcoming and warm. Managers Alan and Matt are great to work with. Salesman Marlon Loving is very knowledgeable with his product knowledge.
This was my first experience buying a new car or a newer used car. It was wonderfully painless . They helped me with all the new gadgets and financing . I really enjoy my new Kicks . Fun to drive . I am enjoying a new car experience and a grateful for the service I have received . I will buy with Russ Darrow again .
It was a good experience for my car's regular service.
Zay, Mike and Chad were excellent and thank you to the GM Matt for giving me a great deal! I love my new Kicks!
Zay was great I love my new Kicks!
Erin was amazing, as always. I was shocked to see the cashier in pajama bottoms fleece socks and slippers however.
I went in for an oil change and the service was excellent. The service was done quickly and I even got a car wash.
This is my second car from Mike thank you for the amazing experience I’ll be sending him all my referrals
Erin always keeps me informed of where we're at with the services my Maxima needs as well as what my options are. She represents Russ Darrow in a very professional manner!
Me gusta porque te atienden muy bien y siempre está a la orden yo l recomiendo
Shaun was very nice and helpful. He gave me very knowledgeable information about my car. Keep up the great customer service!
They have a great selection of cars different makes and models. Our salesman JP was very friendly and knowledgeable. He helped me and my family choose the right car and made the process as smooth as possible. 10/10 experience!
I got a great car from this dealership !!! Workers are really nice with the customers. It was very easy and they were knowledgeable of everything! I recommend this dealership to anyone who’s looking to buy a car !!!
JP Lopez was very polite and attentive. He answered all my questions and made sure I knew my options! Very nice man. Will definitely recommend him to friends and family when looking for a new vehicle!
Timothy Lewis was amazing thank you for helping me get my new 2025 nissan!! Every great full
I had a great experience in the dealership, they were very patient and understanding. Specifically the salesperson I worked with, JP Lopez, was very attentive with my needs and communicate very well throughout the whole process.
All the people that I spoke with were really good. What I especially liked is that they were honest and straightforward. They did a good job helping me understand how the vehicle works. Went above and beyond, especially James “Jimmy V” Vallier. Thank you very much!
Prompt service, professional, went out of his way for shuttle service, pleasant to work with
5-star experience at Russ Darrow Nissan! Michael Anderson was exceptional - patient, friendly, and truly helpful in finding our new car. He streamlined the process and listened attentively to our needs. Highly recommend!
I had a great experience at Russ Darrow. Everyone was great. I will refer my friends and family.
Nothing but the best service as always! JP Lopez never disappoints and will always be my guy when I’m looking for a vehicle👍🏼
Thanks again JP for your help! We’ll definitely be back in the future and will only work with you!
JP López is the best! I went in to Russ Darrow Nissan with very little and came out with exactly what I wanted! Can’t thank you enough🙏
Jay P helped me out right away, he got me in a new car that fit ke and my family atba price i can afford. Great customer servicez friendly and made me feel like i was important.
Very professional and assured my needs were met without any issues. All that needed taken care was in a timely fashion.
Erin effectively communicated what happened with my tire when it was previously serviced here and how it was remedied.. she also explained what to look for and how to purchase new tires when needed! Thank you Erin!
The Sales and service department always takes care of all of our cars- Very experienced- VG+
Very quick and efficient - Informative. Many thanks
JP Lopez is a very respectful salesman and he always listens to everything you are looking for in a vehicle plus he takes the time to tell you about the different options that are available in the car or SUV you are looking for.
Had great experience through the whole process - reasonably priced and nice people to work with
JP Lopez is a very nice respectful sales man. He listens to what you are looking for in a car and he comes through every time.
Thanks to the team I'm very happy and comfortable with my car purchase and glad to see Mike he has been so helpful from start to finish 🙂.
Muy buena gente todos, hay alguien que habla Espanol y me atienden rápido, y siempre me responden todas mis preguntas.
Reliable and courteous dealership that I have used since purchasing my Murano back a few years ago
I have purchased from this dealership and specifically from JP Lopez two years ago a car for my daughter and this past weekend a car for my son, and was very pleased with the experience. The entire dealership were friendly and accommodating including the financial person Chad Larson. JP was very kind and helpful which is why I came back to him again. I strongly recommend to everyone to start there for their car needs.
Awesome experience from the salesperson Marlon Loving and finance manager Chad thank you, Diana H.
Process was smooth and easy! Very friendly and funny! Would definitely recommend to anyone looking to finance a car!
I wish I could give 10 stars ! Marlon Loving and all the staff that I had an encounter with provided exceptional service!!
Erin greeted me with a smile and promptly wrote up my order. Oil change was done in a reasonable amount of time and for a fair price. All in all a good experience. Enjoyed a hot chocolate while waiting.
Shoutout to Alan/JP/Chad for helping me out with my buying my pops a new car. Also for helping with a service issue shoutout to Shawn/Alan. Big time help 🙏🏼
The dealership as a whole, had a warm and friendly atmosphere--no pressure. My salesman Marlon Loving, as well as his manager were friendly, patient, and knowledgeable.
My experience was truly exceptional. The atmosphere in the dealership is very welcoming and pleasant. Managers Alan and Matt went above and beyond. Highly recommends this location!
I want to thank the team Russ Darrow Nissan for fullfilling a childhood dream by putting me in my first dream car! They were friendly,prompt, it went so smooth I couldn't belive it was happening. 3016 ford taurus sho! #SHOLIFE Thank you. Steven D.
Thank you for putting me in my first dream car! They were friendly, prompt. It went so smooth.
Mike was very helpful very straightforward very understandable full of excitement and knows have good communication skills
Wonderful service, I haven't been here in a few years, and Joe remembered me 🙂 - great waiting lounge and quick service. Free car wash, too!
Late night on Tuesday, April 22, 2025, I saw an awesome deal on the Russ Darrow Nissan website for a Nissan Certified Used 2024 Sentra with only about 11,395 miles and a CLEAN CarFax on sale for about $18,739. Immediately after I finished working the next day, I called the dealership and Sales Manager Steve G. said it was still available so I told him I was coming in for a test ride and would arrive within a half hour. When I arrived, the vehicle was sitting out front ready for me to inspect and take a test drive. Steve introduced me to Salesman Mike ... Read More DealerRater - May 1, 2025
Steve gave me an incredibly fair offer and was helpful every step of the way towards buying a 2015 Altima. He was very straightforward, and it always felt like he was in my corner through the buying process. After several terrible experiences with used car dealerships, this one was a much needed breath of fresh air.
My service was fast, and I had my car back in a decent amount of time. I was provided a heads up about the rear brakes and tires via a call from Travis and a video of the inspection. I truly appreciated the Lyft rides.
Great customer service Help me with making decisions as to the problems found with my diagnostic
Several issues with the car when I took it to my mechanic right after I purchased the car. dealership didn’t want to fix these item. I will never buy a car from any of their dealerships ever. I buy a lot of cars. I can take my business elsewhere.
Great customer service as always. Clean establishment. They really should be like other dealerships and offer free snacks, cookies chips, soda, etc..
They did a excellent job in getting me in a vehicle. I would recommend them to everyone
I love coming to your dealership since everyone in the store treats me very good
The only dealership on the whole strip that actually did the emissions testing. Everyone there was super friendly and it was a quick and painless process like it's supposed to be. Thank You service team for being on top of it!!
I appreciate the time in effort put in to assist me with the purchase of my new vehicle.