Staff
Management
Alan Saaverda-Aura
General Sales Manager
Sales
DYLAN SCHAEFER
SALES CONSULTANT
Ken Davis
Sales Consultant
Ken Craig
Sales & Leasing Consultant
BRIDGETTE HILL
SALES ASSOCIATE
CLARENCE COATS
Sales Consultant
Marcin Dabrowsky
General Manager
JARETT RUGG
SALES ASSOCIATE
EDGAR SALDANA
Sales Consultant
ROGER STONE
Sales Consultant
NICKOLAS WORTH
sales associate
Service
Travis Wise
Service Advisor
Joseph Weil
Service Advisor
Erin Poulos
Service Advisor
Paul Lecher
Service Manager
Shaun Sellers
Service Advisor
ERIK PALZEWICZ
SERVICE ADVISOR
Finance
Jerad Brockel
Finance Manager
JOHNATHON GREENWOOD
FINANCE MANAGER
FRANCO ITHIER
FINANCE MANAGER
Parts
Angel Santini
parts counter
Jerad Brockel
Finance Manager
Oct 09, 2026
Second time leasing a Rogue here.
Second time leasing a Rogue here. Joel, Al and Jared made the process go smoothly and seamless!
Sep 23, 2026
Alan and jerad were very professional and very helpful
Alan and jerad were very professional and very helpful with buying my car I thank both of them very much
Aug 29, 2026
Quick and easy, explained everything to me for the car
Quick and easy, explained everything to me for the car and all possible warranties and any questions I had or paperwork I wanted to see
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Jul 12, 2026
Real good experience Dylan was ,patience,,and more
Real good experience Dylan was ,patience,,and more willing to help.me and Allan left me satisfied with A Smile
Travis Wise
Service Advisor
Nov 05, 2026
All the advisors are AMAZING, everyone is very helpful
All the advisors are AMAZING, everyone is very helpful and I feel like they have my best interest in mind.
Oct 25, 2026
Fast service provided, competent & informal techs, video
Fast service provided, competent & informal techs, video updates of overall vehicle status, clean establishment, welcoming waiting area very comforting…
Sep 25, 2026
Prompt, concise, knowledgeable and courteous service.
Prompt, concise, knowledgeable and courteous service. Did what needed to be done and not the things I asked to have looked at, that checked out okay! They also took care of a loose heat shield N?C. Very pleased.
Sep 23, 2026
Excellent attention and customer service, they did an
Excellent attention and customer service, they did an excellent job, and quickly, I honestly recommend them.
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Joseph Weil
Service Advisor
Nov 05, 2026
All the advisors are AMAZING, everyone is very helpful
All the advisors are AMAZING, everyone is very helpful and I feel like they have my best interest in mind.
Oct 25, 2026
Fast service provided, competent & informal techs, video
Fast service provided, competent & informal techs, video updates of overall vehicle status, clean establishment, welcoming waiting area very comforting…
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 22, 2026
Outstanding service, and great work performed on vehicle.
Outstanding service, and great work performed on vehicle. I would not take my vehicle any place else.
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Erin Poulos
Service Advisor
Nov 05, 2026
All the advisors are AMAZING, everyone is very helpful
All the advisors are AMAZING, everyone is very helpful and I feel like they have my best interest in mind.
Oct 25, 2026
Fast service provided, competent & informal techs, video
Fast service provided, competent & informal techs, video updates of overall vehicle status, clean establishment, welcoming waiting area very comforting…
Oct 06, 2026
I had an appointment for an oil change and tire rotation.
I had an appointment for an oil change and tire rotation. The technician noticed that I had a bulge in my inside rear passenger side tire. He sent me a video showing me the problem. I had that tire replaced the next day because they didn’t have it in stock. Both appointments we’re done in less time than they anticipated.
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 15, 2026
Erin is always polite and very informative.
Erin is always polite and very informative. She goes above and behind to make sure I always have a good experience.
Paul Lecher
Service Manager
Nov 05, 2026
All the advisors are AMAZING, everyone is very helpful
All the advisors are AMAZING, everyone is very helpful and I feel like they have my best interest in mind.
Oct 25, 2026
Fast service provided, competent & informal techs, video
Fast service provided, competent & informal techs, video updates of overall vehicle status, clean establishment, welcoming waiting area very comforting…
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 10, 2026
great response about my v video was very interesting
great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends
Jul 15, 2026
Purchased vehicle from them so keep routine service
Purchased vehicle from them so keep routine service there. Most other maintenance do elsewhere for much cheaper.
Shaun Sellers
Service Advisor
Nov 05, 2026
All the advisors are AMAZING, everyone is very helpful
All the advisors are AMAZING, everyone is very helpful and I feel like they have my best interest in mind.
Oct 31, 2026
Outstanding.
Outstanding.curtious..knowledgeable. Human and work is good 👍 would highly recommend to others. Costly. But you get what you pay for.
Oct 25, 2026
Fast service provided, competent & informal techs, video
Fast service provided, competent & informal techs, video updates of overall vehicle status, clean establishment, welcoming waiting area very comforting…
Sep 04, 2026
I had a great experience getting my car serviced here.
I had a great experience getting my car serviced here. The staff were friendly and welcoming from the moment I called. I highly recommend this place to get your vehicle serviced.
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Alan Saaverda-Aura
General Sales Manager
Oct 09, 2026
Second time leasing a Rogue here.
Second time leasing a Rogue here. Joel, Al and Jared made the process go smoothly and seamless!
Sep 23, 2026
Alan and jerad were very professional and very helpful
Alan and jerad were very professional and very helpful with buying my car I thank both of them very much
Sep 18, 2026
These gentleman there and ladies too but i mainly talked
These gentleman there and ladies too but i mainly talked to the guys but they was a great experience, usually buying cars is a huge hassle but these guys made it fun and informative, they was very transparent with me and i really appreciate that, really great group of people
Sep 17, 2026
Theiving and scamming people selling cars through fake
Theiving and scamming people selling cars through fake promises. Dont trust any word they say
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
ERIK PALZEWICZ
SERVICE ADVISOR
Nov 05, 2026
All the advisors are AMAZING, everyone is very helpful
All the advisors are AMAZING, everyone is very helpful and I feel like they have my best interest in mind.
Oct 25, 2026
Fast service provided, competent & informal techs, video
Fast service provided, competent & informal techs, video updates of overall vehicle status, clean establishment, welcoming waiting area very comforting…
Oct 06, 2026
I had an appointment for an oil change and tire rotation.
I had an appointment for an oil change and tire rotation. The technician noticed that I had a bulge in my inside rear passenger side tire. He sent me a video showing me the problem. I had that tire replaced the next day because they didn’t have it in stock. Both appointments we’re done in less time than they anticipated.
Sep 25, 2026
Prompt, concise, knowledgeable and courteous service.
Prompt, concise, knowledgeable and courteous service. Did what needed to be done and not the things I asked to have looked at, that checked out okay! They also took care of a loose heat shield N?C. Very pleased.
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Angel Santini
parts counter
Aug 26, 2026
The best experience ever ?
The best experience ever ?? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕
Aug 03, 2026
Enjoyed working with Erin and the techs in the shop
Enjoyed working with Erin and the techs in the shop they keep me in the loop
Jun 11, 2026
Quick and friendly service Great job, keep up the good
Quick and friendly service Great job, keep up the good work you guys. Thank you
Jun 11, 2026
Great service, asked if I wanted a car wash, said yes,
Great service, asked if I wanted a car wash, said yes, but did not get one.
Jun 06, 2026
Shaun is the best Shaun is the best Shaun is the best
Shaun is the best Shaun is the best Shaun is the best Shaun is the best Shaun is the best
DYLAN SCHAEFER
SALES CONSULTANT
Sep 23, 2026
Alan and jerad were very professional and very helpful
Alan and jerad were very professional and very helpful with buying my car I thank both of them very much
Sep 23, 2026
Easy to deal with no pressure to buy very helpful
Easy to deal with no pressure to buy very helpful definitely will go back and refer others
Sep 18, 2026
These gentleman there and ladies too but i mainly talked
These gentleman there and ladies too but i mainly talked to the guys but they was a great experience, usually buying cars is a huge hassle but these guys made it fun and informative, they was very transparent with me and i really appreciate that, really great group of people
Aug 31, 2026
Russ Darrow Nissan was extremely helpful.
Russ Darrow Nissan was extremely helpful. Dylan worked with me and my mother to get my previous car traded in before getting into a newer car with better reliability.
Aug 29, 2026
Quick and easy, explained everything to me for the car
Quick and easy, explained everything to me for the car and all possible warranties and any questions I had or paperwork I wanted to see
Ken Davis
Sales Consultant
Jul 12, 2026
They helped me with all my questions I needed answered.
They helped me with all my questions I needed answered. Helped with getting me a lower note then I was going to get when I first walked in.
Jun 18, 2026
I had a great experience overall and want to give special
I had a great experience overall and want to give special recognition to Ken Davis. Earlier that day I stopped at Heiser Ford to look at two vehicles and, despite waiting about 45 minutes, visiting the main desk, speaking with staff, and even waving to a salesperson for assistance, no one ever helped me. I had an appointment at CarMax across the street and arrived early, so I decided to stop at Russ Darrow instead. That’s where I met Ken and ultimately found the vehicle I purchased. Ken was professional, attentive, and made the entire process easy and enjoyable. His customer service is a big reason I chose to buy from Russ Darrow. My only disappointment was discovering after the purchase that the front floor mats were missing. I initially thought they were underneath the paper and plastic protective coverings. The cargo cover/liner for the rear cargo area was also missing. Other than that, I am very happy with my purchase and the overall experience.
Jun 16, 2026
Everything was great on their end.
Everything was great on their end... I had a little trouble myself getting the rest of the down-payment everyone was great to work with, and I left in the vehicle I really wanted
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 06, 2026
Everytime I come to this dealership they treat you good
Everytime I come to this dealership they treat you good and get you amazing deals
Ken Craig
Sales & Leasing Consultant
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Apr 12, 2026
People were nice and offered to help with setting up the
People were nice and offered to help with setting up the electronics which was appreciated
Oct 20, 2025
Ken was incredibly helpful and attentive.
Ken was incredibly helpful and attentive. He went above and beyond and made the whole process seamless. I'm excited with my new vehicle and highly recommend Ken and the team at Russ Darrow Nissan.
Oct 04, 2025
Pleasant and very helpful.
Pleasant and very helpful. Walked us through process and made it easy for us as well.
Sep 29, 2025
This dealership has excellent service!
This dealership has excellent service! I was able to leave with a vehicle the same day and work with a great salesman and team of people who care about their customers! Pull up today and leave! This is a real review!!!!! I’m sooooo happy lol. Thank you!
BRIDGETTE HILL
SALES ASSOCIATE
Jun 21, 2026
It was too long and my credit score was 689 and you did
It was too long and my credit score was 689 and you did hard hit on my credit 5 times You must have have pulled my credit with Equifax because my score was 606 and still is. I don't know where you pull my credit score but this was ridiculous ??
Jun 06, 2026
Jeff is a great manager and a good guy.
Jeff is a great manager and a good guy. He’s honest and works hard.
Jun 04, 2026
Dylan was very knowledgeable and personable.
Dylan was very knowledgeable and personable. He got me in and out in a reasonable time. Awesome job!
JOHNATHON GREENWOOD
FINANCE MANAGER
Sep 18, 2026
These gentleman there and ladies too but i mainly talked
These gentleman there and ladies too but i mainly talked to the guys but they was a great experience, usually buying cars is a huge hassle but these guys made it fun and informative, they was very transparent with me and i really appreciate that, really great group of people
CLARENCE COATS
Sales Consultant